If you haven’t had your say in this year’s Owner Satisfaction Survey 2025, there’s still time – and you could potentially win yourself a seven-night stay at a Camping & Caravanning Club site of your choice too!
Aside from our house, a motorhome is often the largest purchase any of us will make. Top-end models can cost a six-figure sum, while those of us on more modest budgets still devote a big slice of our income to our home-on-wheels. When laying out such amounts, it pays to spend wisely.
That’s where our Owner Satisfaction Survey comes in – everyone who completes the questionnaire is helping motorhomers make informed decisions, and we’re grateful to all who share their knowledge and experience.
Each campervan and motorhome is rated across a variety of categories, including value, fit and finish, the lounge/dining area, the kitchen and white goods, the beds, the washroom and more. But the survey doesn’t just ask about a ’van’s habitation area. Our questionnaire also covers the reliability, driving comfort, performance, fuel consumption and spare parts availability of the base vehicle. We ask each owner if they would buy a ’van on the same base vehicle again, and about any faults.
There’s more to a satisfying ownership experience than the vehicle – it also requires excellent dealers. That’s why each survey asks all about buying the motorhome, and any warranty, servicing or repair work carried out as well.
We believe the survey helps the industry as well as its customers, rewarding excellence and pushing for high standards. But we can’t do it without you! That’s why we’re asking you to complete our survey if you’ve purchased a new or pre-owned ‘van since 1st January 2021.
Then, we’ll enter everyone who completes the survey into our prize draw to win a seven-night stay at a Camping and Caravanning Club site of their choice. Two further prizes are also available, each for a three-night stay at a Camping and Caravanning Club site of their choice.
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